Geneva · Bespoke delivery & concierge

Errands, delivered with the care of a friend
and the eyes of one too.

Bonlive is Geneva's white-glove delivery and personal-concierge service. Send us for groceries on Rue du Rhône, a prescription on Rue de Carouge, or a specific Bordeaux from your favourite caviste. Then watch every step — from the shop floor to your front door — through your shopper's own eyes.

4.9 ★ · 1,200+ deliveries Vetted, French- & English-speaking shoppers Fully insured · GDPR-compliant streams
The Bonlive difference

A delivery service shaped around dignity, time, and trust.

Built for Geneva's older residents, busy professionals, and anyone who values their hours. Premium, transparent, and watched live every step of the way.

White-glove delivery

From the boulangerie around the corner to the boutique in Cologny — same shopper, same care, same uniform.

Live POV from glasses

Your shopper streams the experience through Meta or Ray-Ban smart glasses. You choose the bunch of asparagus, you confirm the vintage.

Hire by the hour

Need a few errands, a hand at the pharmacy, then a stop at the dry-cleaner? Book a concierge for a block of time, not a single trip.

Vetted & insured

Every shopper passes a background check, completes our care training, and is covered by Swiss liability insurance.

How Bonlive works

Four steps. One shopper. Total visibility.

You stay home. We bring Geneva to you — and bring you with us.

01

Tell us what you need

Order in the app or call our Geneva line. Voice notes welcome — “please pick up my prescription and a baguette” works perfectly.

02

We match a concierge

A vetted shopper accepts your order. You see their photo, their rating, the language they speak, and their ETA.

03

Watch live, every step

From the shelves at Manor to the cycle path along the Rhône — follow the map and the POV stream. Send a message at any moment.

04

Doorstep, on time

Hand-delivered with a smile, a receipt, and the calm of having watched it all. Tip in-app if you'd like.

Live tracking

See your delivery the way we do.

Two synchronized views — a map that shows the route, and a live point-of-view feed from your concierge's glasses. Available on every order.

B Order #BL-20810 · Léa M.
LIVE
Globus · Rue du Rhône 48
Conches 14 · Mme Aline
Léa M. FR · EN · 4.98 ★ · 612 deliveries
Order accepted
Léa is on her way to Globus, Rue du Rhône 48.
09:21
At the shop
Glasses streaming · “I'm at the wine aisle now.”
09:34
En route to your address
1.2 km · arriving in 7 min via Pont du Mont-Blanc
09:48
Hand delivery
Léa will ring twice and confirm with a passcode.
~09:55
Concierge by the hour

Hire a pair of eyes, hands, and good taste.

Some errands are not a single drop-off. They're a morning. Book a Bonlive concierge for an hour or an afternoon — and direct them in real time, from your living room. Smart glasses turn every shop floor into your shop floor.

Pay for the hour, not the trip

Send your concierge to the cheesemonger, then to the cobbler, then to pick up the dry cleaning. One booking, one bill.

See through their glasses

Compatible with Ray-Ban Meta, Meta Quest streaming, and select Apple Vision setups. Every shopper carries a backup pair.

Live decisions, live confidence

Choose the produce yourself. Approve the vintage. Decline the substitution. Bonlive only buys when you say so.

The receipt that explains itself

Each item links to a video timestamp — the moment it was picked, scanned, and bagged. End the era of mystery charges.

Book a concierge — CHF 75/hr See full pricing
Pricing

Honest, à la carte, in Swiss francs.

Pick a single delivery, an hour of personal shopping, or a monthly residence — same shoppers, same standards.

Single delivery

For one stop, one drop.

CHF 19/order
  • Up to 5 items, single shop
  • Live map tracking
  • Optional POV stream (+CHF 9)
  • Geneva centre & canton
  • Delivery within 90 minutes
Book a delivery

Bonlive Résidence

For older residents and busy households.

CHF 390/month
  • 8 deliveries + 4 concierge hours/month
  • Same dedicated shopper when possible
  • Priority dispatch & weekend coverage
  • Family dashboard for relatives abroad
  • Cancel anytime · pause anytime
Speak to concierge desk

Prices include VAT. Goods purchased on your behalf are billed at exact receipt cost — no markup. Tips are optional and go entirely to your concierge.

Coverage

Born in Geneva. Spreading along the lake.

We launched in the canton of Geneva and we're growing carefully — the way Switzerland builds anything. New cities open only when our shoppers there meet our standard.

  • Geneva (canton-wide) Live now
  • Lausanne & Vaud lakeshore Q3 2026
  • Montreux · Vevey Q4 2026
  • Zürich · Basel 2027
Geneva Live now Lausanne Montreux Bern Zürich Basel
A few notes from clients

The first delivery service my mother actually trusts.

“Maman is 84 and does not like surprises. With Bonlive, she watches Léa pick the apricots herself. She calls it ‘the kind little market.’”
Florence Bachelard-Rey
Cologny
“I sent a concierge for two hours: pharmacy, tailor, the boucherie on Carouge. I joined the camera between meetings. It paid for itself before lunch.”
Erwan Müller
Champel
“I live in Singapore, my father lives near Plainpalais. Now I can be there for the cheese counter. That changes a relationship.”
Anaïs Truchet
Family in Plainpalais
Safety, privacy, dignity

A streamed delivery, done responsibly.

Live video on the streets of Geneva is a serious thing. Bonlive treats it like one.

Vetted concierges

Background checks, references, in-person training. Each shopper carries a Bonlive ID and badge.

Encrypted streams

Your live feed is end-to-end encrypted, viewable only by you and household members you invite. Stored 24h, then erased.

Bystander care

Glasses indicate they are recording with a visible LED. Concierges pause the stream in private spaces and around minors.

Insured purchases

Every order up to CHF 5,000 is insured against damage and loss in transit. Above that, just give us a call.

Frequently asked

Questions, answered honestly.

Do I need smart glasses myself to use Bonlive?

Not at all. Your concierge wears the glasses; you watch on a phone, tablet, or computer. The POV stream is optional on every order — turn it on with one tap.

Can my children watch and help my elderly parent?

Yes. Add up to four trusted family members to a Bonlive Résidence. They receive notifications, can join the live stream, and can place orders on your behalf — with your approval.

What happens if a product is unavailable?

Your concierge shows you the alternatives in real time, on camera. You decide. If you'd rather not be interrupted, set substitution preferences in advance.

Is the live recording stored?

By default, recordings are kept for 24 hours so you can review the order, then permanently deleted. You can disable storage entirely, or download your own copy before deletion.

Do concierges speak French and English?

All Bonlive concierges speak fluent French; the majority also speak English. German, Italian, Portuguese, and Arabic-speaking concierges are available on request.

How do you charge for an hourly concierge?

CHF 75 per hour, billed in 15-minute increments. Goods are billed separately at exact receipt cost — we never mark up. You see every receipt linked to the moment it was scanned.

Get started

Your first delivery, on us.

Tell us what Geneva needs to bring you today. We'll match a concierge in under five minutes.